Terms of Service

Last Updated: September 03, 2026

Welcome to NEYOA. These Terms of Service govern your use of the NEYOA website and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About NEYOA

NEYOA operates an online retail store offering products to customers in the United States.

Our website is:

https://neyoamultichopper.com/

Customer service:

Email: casaplusmarket1@gmail.com
Phone: +1 267-252-8221

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the operation or security of the website.

• Copy, reproduce, or misuse website content without permission.

• Attempt to gain unauthorized access to our systems.

• Use automated methods to improperly access or collect information from the website.

We reserve the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, product appearance, color, packaging, dimensions, and other characteristics may vary slightly depending on manufacturing and display conditions.

We do not guarantee that every product description, image, specification, or other content will always be completely accurate, current, or error-free.

If you have questions about a product before purchasing, please contact us.

4. Product Availability

Product availability may change without notice.

We reserve the right to limit quantities, discontinue products, or remove products from our website at any time.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative solution or issue an appropriate refund.

5. Pricing

We reserve the right to change product prices at any time without prior notice.

Prices displayed on the website are subject to change.

We will make reasonable efforts to ensure that prices are displayed correctly. If an obvious pricing error occurs, we reserve the right to correct the error and, where appropriate, provide the customer with the option to cancel the affected order.

6. Orders

Submitting an order constitutes a request to purchase the selected products.

An order may be subject to acceptance and availability.

We reserve the right to refuse or cancel an order when necessary, including in situations involving:

• Product unavailability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Shipping restrictions

• Other legitimate business or operational reasons

If we cancel an order after payment has been received, an applicable refund will be issued.

7. Payment

Payments are processed through the payment methods made available during checkout.

You agree to provide accurate billing and payment information.

By placing an order, you confirm that you are authorized to use the payment method provided.

8. Shipping

NEYOA currently offers free shipping on eligible orders to customers within the United States.

Delivery times are estimates and are not guaranteed.

Shipping may be affected by circumstances outside our control, including carrier delays, severe weather, customs or security inspections, transportation disruptions, holidays, and other unforeseen events.

For additional information, please review our Shipping & Delivery Policy.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Return eligibility may vary depending on the specific product.

Some products may qualify for change-of-mind returns, while others may only qualify for returns, replacements, or refunds when they are damaged, defective, incorrect, or otherwise covered by the applicable product-specific policy.

Please review the applicable product information and our Return & Refund Policy before purchasing.

10. Order Cancellation

Customers who wish to cancel an order should contact us as soon as possible.

We will make reasonable efforts to cancel orders before fulfillment or shipment.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.

11. Customer Information

You agree to provide accurate, complete, and current information when creating an account, placing an order, or communicating with us.

You are responsible for ensuring that your shipping address, email address, telephone number, and other order information are accurate.

12. Intellectual Property

Unless otherwise stated, content appearing on the NEYOA website, including text, graphics, logos, designs, photographs, videos, and other materials, is owned by or licensed to NEYOA and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without appropriate authorization.

13. Third-Party Services

Our store may use third-party services, applications, payment processors, shipping providers, fulfillment providers, analytics services, or other technology providers.

These third parties may have their own terms, conditions, and privacy policies.

NEYOA is not responsible for the independent policies or practices of third-party providers.

14. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

Website availability may occasionally be affected by maintenance, technical problems, service-provider interruptions, or circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, NEYOA will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless NEYOA and its representatives from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your unlawful use of our website.

17. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms will be interpreted and applied in accordance with applicable laws.

Nothing in these Terms is intended to remove or restrict any mandatory consumer rights that may apply to customers under applicable law.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

NEYOA
Website: https://neyoamultichopper.com/
Email: casaplusmarket1@gmail.com
Phone: +1 267-252-8221